Palava Strategy Group | Technology Adoption & Program Delivery

The Reality of Transformation

The gap isn't technical. It's human.

Organizations invest millions in technology transformation with cloud platforms, cybersecurity tools, AI systems, and enterprise software. The technology works; however, the people don't adopt it.

70%

of digital transformation initiatives fail to meet their objectives—not because of technology limitations, but because of poor adoption and change management. (McKinsey)

Projects stall due to undefined program structure, stakeholder resistance, lack of adoption strategy, and poor communication. We solve the "last mile problem", turning technical possibility into operational reality.

Consultants in a modern boardroom overlooking city skyline

Core Expertise

Strategic Delivery & Adoption

Embedded Program Management

Own the delivery structure when you need experienced leadership—without the overhead of a full-time hire.

Establish program governance & milestones
Manage cross-functional teams & vendors
Bridge technical and business needs
Track progress & manage risk

Models: Project-based | Fractional

Change Management & Adoption

Design and execute the people-side of technology change to accelerate adoption and reduce resistance.

Assess organizational readiness
Build stakeholder engagement plans
Create adoption metrics & feedback loops
Drive executive alignment

Models: Project-based | Advisory retainer

Program Advisory & Structure Design

Assess where you are, design where you need to be, and build the roadmap to get there.

Conduct current-state assessments
Design future-state program structures
Establish agile delivery models
Translate requirements into roadmaps

Models: Advisory retainer | Workshop

The Palava Philosophy

Founded in 2025 by Ricia Washington after 13 years driving enterprise transformation at companies like Deloitte and Georgia-Pacific.

The name honors Liberian-American heritage. In Liberia, the palava hut is a communal gathering space where community members come together to voice concerns, resolve disagreements, and chart collaborative paths forward.

"Transformation succeeds when diverse voices are heard, stakeholders feel ownership, and change is collaborative rather than imposed."

Our Foundation

Mission & Vision

Mission: To bridge the gap between technology capability and organizational adoption, ensuring enterprises realize measurable value from their transformation investments through strategic program delivery, stakeholder engagement, and change enablement.

Vision: To be the trusted transformation partner for organizations navigating the intersection of emerging technology, organizational change, and sustainable business impact.

Collaborative Transformation

Diverse voices are heard and stakeholders are genuine partners.

Outcomes Over Activity

Success is measured by business results, not billable hours.

Embedded Partnership

We work alongside your team and stay until value is realized.

Inclusive Innovation

Championing equitable access to opportunities in tech leadership.

The PSG Difference

Why Work With Us

Enterprise Experience, Consulting Agility

Big 4 strategic discipline and proven frameworks, with the agility and personalized attention of an independent advisor. Enterprise-grade expertise without the bloat.

Technology-Agnostic Approach

No vendor allegiances. Recommendations are based solely on what's best for YOUR organization, culture, and constraints.

Business-Technology Translator

Speaking both languages fluently. Aligning technical teams with business priorities and communicating value in terms executives understand.

Diverse Perspective

As a minority woman-owned business, we bring underrepresented perspectives to technology transformation leadership, creating inclusive transformation.

Turning Technology Investments Into Business Value.